Free Delivery on orders over £99 - 7-10 Working Days
Standard Delivery - £5.95 + VAT- 7 -10 Working Days
Click and Collect - Free - 7-10 Working Days
If you are within the Leeds or surrounding West Yorkshire area, Click and collect is available from our showroom.
Blank orders - £5.95 +VAT – 3-6 working days
For more information please see the Footer below.
Once your order has been dispatched
Your order should be with you in 24-48 hours after dispatch. Please ensure someone is either at the delivery address if you have not already provided specific instructions, if couriers are unable to deliver the package on the second attempt then it will be returned to us. You will then be charged a redelivery of an appropriate to your locality and we will then re-dispatch after payment.
Returns or exchanging items
Personalised garments are non-returnable, plain garments can be returned unworn and in original packaging within 28 days.
If you are unhappy with a personalised item(s) then please phone 0113 245 5050 to discuss a replacement garment. If you are wishing for an alternative size(s), we will happily accommodate your request after we receive the unwanted items, please note that we will require a second delivery payment before sending out the replacements.
If we are unable to provide the order, due to manufacturer delays, out of stock or failed to find an alternative item, then we will contact you offering a full refund. If you accept the refund, it will be with you in 5 - 7 working days.
Any items returned from an order which was sent carriage free will be refunded less the carriage charge if the balance of the retained order falls below our £99 threshold, the standard carriage is £5.95 plus VAT.
* Exchanging items:
If you wish to exchange an item for a smaller/larger size, colour etc. We will happily exchange the item but will require a re-delivery free of £5.95 plus Vat. We will contact you for the payment before we release the exchanged item.
We accept Paypal & Sage pay, Along with credit and debit cards.